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how many times do I have to install the Wacom tablet drivers in CS4?

Last post 07-03-2009, 9:02 AM by joeparis. 5 replies.
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  •  07-03-2009, 2:20 AM 223174

    how many times do I have to install the Wacom tablet drivers in CS4?

    I've finally upgraded from PS7 to CS4 and it has a decent look and feel to it but almost once a week I get the message "please reinstall the tablet software" when I load the program. I never was hassled like this with the old PS7. I'm using a full retail version that I downloaded from Adobe and paid their insane price for, it's not a cracked version. Is anyone else having similar issues? If you've cured it on your system what did you do? How many installations before it "takes"?

    My system:
    XP 64
    4 GB RAM



  •  07-03-2009, 3:27 AM 223180 in reply to 223174

    Re: how many times do I have to install the Wacom tablet drivers in CS4?

    Have you downloaded the latest Wacom drivers? I would suggest doing that before starting to worry about it.
    Wizard's First Rule
  •  07-03-2009, 4:07 AM 223195 in reply to 223180

    Re: how many times do I have to install the Wacom tablet drivers in CS4?

    Thanks. Where can I get those at? I just have the CDRom from the package my tablet came with.

    edit:

    I found the new driver at Wacom.com hopefully that will make the messages stop. They kinda need to make their website reflect that they're a company that sells pen tablets. I think it's just a photo of a girl in a field of daisies or something! I thought it was one of those "for sale" domain names at first.



  •  07-03-2009, 7:50 AM 223232 in reply to 223195

    Re: how many times do I have to install the Wacom tablet drivers in CS4?

    Maybe you need to do a scan of your computer.....I see you are in the US just like me and there is no picture of a girl or daisies involved on my end. Unless you mean the initial region selection page.
    Wizard's First Rule
  •  07-03-2009, 8:45 AM 223242 in reply to 223232

    Re: how many times do I have to install the Wacom tablet drivers in CS4?

    Yes, that's the page I'm talking about when you type in just www.wacom.com. On first sight I didn't think it was the url for Wacom pen tablets. I thought "hmm must be a different address".

    I'd think they'd want something noticeably linked to their product as far as imagery/logos on every page since that region selection page just looks like a generic web template.



  •  07-03-2009, 9:02 AM 223247 in reply to 223242

    Re: how many times do I have to install the Wacom tablet drivers in CS4?

    To be absolutely sure of a good installation of the driver, uninstall the driver you have at the moment, reboot, install the new driver and reboot again. The installations work most of the time without the first reboot but it's better to be sure.
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