Help and support

imsnews support

mattrat — Sun, 19 May 2013 09:24:08 GMT

Anyone else being ignored by imsnews support? I had subscribbed to imaginefx through them. It's been over a month and they have yet to reply a single email. Of which I've sent three. Three weeks ago myfavouritemagazines.co.uk even forwarded a message to imsnews for me. Still waiting on a reply. $124.99 I paid for this subscription and I can't even get the turds to reply a simple question through email.

Downloading past issues.

conuett — Tue, 14 May 2013 18:42:42 GMT

Cannot download past issues. Starts download but never finishes. Am using Vista and would be gratefull for any help.

ipad app / digital painting special edition

velvetwool — Sun, 12 May 2013 01:13:22 GMT

Hi, love themagasine by the way. It's awesome :)

I purchased the ipad version of the digital painting special edition today but it will not download for me on the ipad. i have run through the pointers on the help part of the app but still it will not download.

I then purchased march 2012 edition to see if this was limited to the new digital painting edition and the backcopy downloads fine, no problems with it at all..

I then decided to do the usual "I have an apple device, time to backup, restore, restore as new device" but this item just will not download for me. Any pointers please? I have been really looking forward to this.

What i get now when i go to the newstand and tap the imagineFX item is the App opens, i can view my library but the digital painting edition has a button to buy it. I tap the button and get a notification saying i have already purchsed this and tap OK to download it.. but all i get is the sparkly busy/wait graphic in the centra of the display and it just hangs there..

Please let somebody have a fix for this :)

Regards :)

Getting Back Issues, digital subscriptions etc.

voluspa — Wed, 17 Apr 2013 11:10:59 GMT

Back Issues, when available, can be ordered from My Favourite Magazines: www.bit.ly/ifxbackissues phone +44 (0) 844 848 2852

If not available there, you can try eBay and similar services.

You can also search the MFM site (above) for "special" issues, such as Anatomy Essentials, to see if they are available there.

Digital Editions for:

iPad, iPhone, iPod Touch (iOS 4.3 or higher): www.bit.ly/ifx-app

GooglePlay: www.bit.ly/maggoogle

Android, tablets & desktops: www.zinio.com/imaginefx-single

Nook: www.bit.ly/ifxnook

Paper Magazine Subscriptions:

US/Canada: www.imsnews.com/imaginefx

UK, Europe and Rest of the World: www.myfavouritemagazines.co.uk/ifx

October 2012 Issue

Cybrex — Mon, 15 Apr 2013 13:24:10 GMT

Hello ImagineFX,

I decided to lend my copy of October 2012 issue to a friend of mine to use, when I asked for it back he informed me that he had been using it in one of the classrooms and left it there, when he went back it was gone. So, I was wondering if there is anyway I can purchase a copy of it (again)?

Thanks for the response!

Google Chrome and Forum Posting

Smolin — Wed, 03 Apr 2013 17:06:48 GMT

Does anyone else use Google Chrome? It's a great browser, with about half the CPU footprint of Firefox: fast, clean, and generally excellent.

One thing I've noticed since giving Firefox the heave-ho, however, is that I cannot format forum posts using Google Chrome. All those little buttons to make things bold or add links or whatever simply do not work. Is that just my setup or is it a larger issue with this embarrassingly ancient forum software?

Beta site

Smallbadger — Sun, 31 Mar 2013 09:40:41 GMT

Hiya,

I don't seem to ba able to log in to the new site and can't make a new profile as my username is already taken (by me I assume).

Also, I've wanted to be able to change my email address on here for years but couldn't - has this been fixed yet? as with that I may be able to get a password reminder and log in?

why am i getting this?

drawer2b1 — Sat, 30 Mar 2013 10:17:22 GMT

Validation error, please try again if this error persists please contact the site adminstrator

User id cannot be identified

I get this trying to log on to the Imagine FX website

Jeff

Website Search is Busted

Smolin — Tue, 07 Feb 2012 17:35:30 GMT

The search box doesn't seem to be working now. I get this error:

Server Error in '/' Application.

PostName

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.IndexOutOfRangeException: PostName

Source Error:



An unhandled exception was generated during the execution of the current
 web request. Information regarding the origin and location of the 
exception can be identified using the exception stack trace below.

Stack Trace:

[IndexOutOfRangeException: PostName]
   System.Data.Common.FieldNameLookup.GetOrdinal(String fieldName) +55
   System.Data.SqlClient.SqlDataReader.GetOrdinal(String name) +70
   System.Data.SqlClient.SqlDataReader.get_Item(String name) +10
   CommunityServer.Components.SearchBarrel.SearchBarrelProvider.GetSearchResults(SearchBarrelCriteria barrelCriteria)
   CommunityServer.Components.SearchBarrel.SearchBarrelProvider.Search(SearchQuery query)
   CommunityServer.Components.CSSearch.Search(SearchQuery query)
   CommunityServer.Controls.SearchResults.DataBind()
   CommunityServer.Controls.SearchResults.OnLoad(EventArgs e)
   System.Web.UI.Control.LoadRecursive() +35
   System.Web.UI.Control.LoadRecursive() +98
   System.Web.UI.Control.LoadRecursive() +98
   System.Web.UI.Control.LoadRecursive() +98
   System.Web.UI.Control.LoadRecursive() +98
   System.Web.UI.Control.LoadRecursive() +98
   System.Web.UI.Control.LoadRecursive() +98
   System.Web.UI.Page.ProcessRequestMain() +750

January Issue Daz Auto fit Tool

drawer2b1 — Sat, 18 Feb 2012 08:54:19 GMT

Hi how to do you go about getting this tool for Daz 4 , I see the link on the DVD gives the serial no for it and a link but the link just goes to an index page with nothing about the tool. Do I have to buy the Auto fit Tool or are you offering it free?

In the January issue of the Imagine Fx magazine Issue 78, they gave us an offer of getting the Auto Fit tool with the following link

DAZ Studio 4 Auto-Fit Tool: .......................................................... hidden for this forum

AutoFit Serial Number to work with DAZ Studio 4 found here: http://www.daz3d.com/i/shop/itemdetails/?item=12194
but the link comes up blank,

US Delivery Problem

sugar — Wed, 28 Nov 2012 16:45:41 GMT

Is there a problem with us delivery of latest issue, seems like i should of had latest issue a couple weeks ago yet still havnt recieved?

April 2013 issue problem

Tuncay — Fri, 01 Mar 2013 09:07:57 GMT

I download latest issue but I get a car magazine?

Change email address in bio

Ansuya — Sun, 06 Jan 2013 14:46:16 GMT

Hi there

How do I change my profile private email address ?

accessing premium content

litejugler — Tue, 01 Jan 2013 17:15:06 GMT

I just got my subscription to your magazine and when I went to the down load section of the beta site I hit the download button for the january issue and it came up as a pdf in my browser. i was excited to get that content and moved on to look at Christmas and December's issues. But now I cannot access these again or down load them either. After i realized it i used right click on the November issue and could download this one but i cannot access the last 3 issues, how can i get those now?

When I hit the link it calls the following page: dl.imaginefx.com/sites/imaginefx.com/files/shop/assets/2012/12/imaginefx91.pdf?sid=17419302c39c6345f3e207c6f6b8150b&hash=MiCiP/2f1Fqtw6ufGfQn9zknVwqJ&t=MTM1NzA2MDEzNA==

but there is no content in firefox.

in Safari i get the same link with the following verbiage:

how can i get the content to download now?

thanks for you help in advance

jay

Maybe... A missing order?

Zazay — Tue, 04 Dec 2012 13:33:55 GMT

I have ordered ImagineFX Presents: How to Draw and Paint Bundle and ImagineFX Ultimate Workshop DVD via myfavouritemagazines.co.uk. This was already one, two weeks ago. Apparently, it should have been dispatched on November 14th, but I have not received any of those items yet.
I wrote them several e-mails regarding this issue, but I never got a reply back. I don´t even have a tracking number, so that I can follow the delivery status (I only know, that they´re sending it via Royal Mail). What did just happen?

Just Joined (looking for info)

Interstella5555 — Sat, 01 Dec 2012 19:02:01 GMT

Hey folks Ive joined up looking for some info. Ive been interested in drawing and writing my own comic book for some time and I saw (I think) issue 89 on sale the other day, with some comic drawing software. Would this be of any use to me? Be in mind that I am a complete novice on drawing software, tho I have used Blender from time to time. Or would any other ImagineFX issues be of any use that I could back order. Any help would be much appreciated, and if this thread is in the wrong area, then by all means move it to the appropriate area. Thanks C

SINGLE Digital Editions

Suiter — Fri, 09 Nov 2012 21:39:15 GMT

I tried to find a similar topic before posting, but I may have missed it. Apologies if I did.

I am wanting Issue #88 in digital format for PC . I'm in the USA. . I sent an email to imaginefx@myfavouritemagazines.co.uk asking how to get this and all they said was,
"Digital editions of Imagine FX can be purchased from the Newsstand app on iTunes".But I only found the current Warcraft issue. Theres no back issue category. And when I go to http://www.myfavouritemagazines.co.uk/design/imaginefx-magazine-back-issues/imaginefx-nov-12/, it doesnt give me a choice of digital or hardcopy..

SO, before purchasing I'd like to know if anyone knows where I can get a digital copy of this issue?

Thanks..

PS I have a Lenovo laptop, not a mac

ImagineFX DVD content....

kisu_shimo — Tue, 27 Nov 2012 11:11:11 GMT

Hi, is there a database or catalouge for the contents of ImagineFX DVDs?

Occasionally I need some anatomy reference or a particular type of texture, which I know are on one of my disks, but I can't be spending hours flicking through them all each time trying to find what i need.... I really need to be able to search the history of the disks contents to home in on the one I want.

Thanks for any help.

Digital Subscription Questions?

ReignofKane — Mon, 08 Oct 2012 22:58:38 GMT

I have Question Regarding Purchasing a subscription to ImagineFX. If i were to purchase a digital subscription Is there any median in which i can get the content form example the DVD/CDrom's that come with the respected Magazine Issues? and if there is were can i purchase this subscribtion!!

Note: Im aware that Zinio doesnt recieve the CD/DVD with the content so Zinio is out of the question.

Thanks in Advance
Steven

Issue 89 late for Zinio users

joeparis — Tue, 16 Oct 2012 09:15:41 GMT

I waited a few days to see if the mag would turn up... but it hasn't. As mentioned in another thread, Zinio users do not appear to be getting the latest issue. We have it online but are not allowed to read online. It is not being downloaded to our desktop reader.

I know this is probably a Zinio issue and not the fault of ImagineFX (apart from the very annoying lock on online reading which IS an ImagineFX issue!) but they have not replied to my emails. Is it possible for someone at ImagineFX give these guys a wakeup call?

Ordered

Etiquette — Fri, 02 Nov 2012 06:06:43 GMT

So I just ordered an issue of ImagineFX just recently. I'd just like to know the approximate time it takes to get shipped to Canada?

Rising Stars email box full...can't submit entries

MikeBurns — Sat, 13 Oct 2012 17:16:23 GMT

I tried emailing my entries today but they got bounced back with a message telling me that the mailbox was full. Is there any other way I can get my images submitted or am I out of luck?

Thanks,

-Mike Burns

Age of forum members.

Harlequin — Tue, 17 Apr 2012 10:15:44 GMT

As a community trying to help each other I think it would be useful to know the age of members.

What do you think?

Rising Stars

Shurai — Tue, 25 Sep 2012 20:44:44 GMT

Is there a gallery of all the past rising star winners?

Site still having issues???

Anonymous — Wed, 25 Jul 2012 11:23:34 GMT

Hey all,

I've been extremely busy for the past few months and haven't been able to get on-line much, so I'm not sure if this has been brought up before or if anyone else is even having this issue. But once again I am being shown as logged in before I do anything? ... When it first opens on the Home Page, it shows me logged in as "null"? (with my regular avatar pic) ... Then after I click on the forums page, it then shows me logged in as "Anonymous". (with shady character avatar) - I was on-line last night at home and didn't have these issues, so I will be checking that again tonight. But I just wanted to bring this to the attention to IFX in case there are issues starting up. :) ... (added a screenshot of what I mentioned)

On a side note, I've also recently noticed a bar that comes up occasionally at the bottom of the screen. It states that this site uses cookies, and seems to be basically just a notice, but this is also new so thought to mention it.

Thanks in advance,

Digital Dave